Client project

Web ApplicationClient PortalWorkflow AutomationDocument Generation

Centralising a corporate secretary firm's client operations

A digital platform Foxinex developed to help a corporate secretary firm manage client engagements in one place, from the first application through review, approval and the paperwork that follows.

The goal was simple: replace scattered spreadsheets, messaging threads and paper forms with a single, organised hub that staff and clients could both rely on.

Client
A corporate secretary firm in Labuan
Built
Client portal, staff portal and a controlled API
Platform
Microsoft 365, SharePoint and Azure
Staff application review centre, sample data
2portals: one for clients, one for the firm's staff
7guided steps in the client application
3approval stages: PIC, compliance and manager

Walkthrough

One application, start to finish

  1. Step 1 of 5

    Invitation-only access

    Clients are invited by the firm and verify their email through Microsoft Entra before they see anything. Each person only ever sees their own applications.

    Client gateway sign-in page
  2. Step 2 of 5

    A guided company application

    The application is split into seven steps, with required fields flagged as you go and due diligence documents attached to the right applicant.

    Company information step of the client application form, with sample data
  3. Step 3 of 5

    Review with a clear owner

    Staff see each application's stage, who is responsible right now and what happens next: PIC review, compliance, then manager approval.

    Staff application review centre showing a sample application at PIC review
  4. Step 4 of 5

    A queue for every reviewer

    Each reviewer opens to their own work. Assignments, document decisions and approvals are recorded in an audit trail.

    Internal dashboard with a reviewer's personal work queue, sample data
  5. Step 5 of 5

    From approval to incorporation

    Approved clients move into name reservation and an incorporation document pack, generated from the firm's own Labuan templates.

    Pre-incorporation workspace with a sample name reservation and document pack

Works just as well on a phone

  • Built on Microsoft 365 and SharePoint the firm already uses
  • Changes go through a controlled API, not straight from the browser
  • Every screen checked at phone, tablet and desktop sizes
The client application on a phone, showing the step navigator, sample data

All screenshots use sample data. No client or user data is shown.

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